In the fall of 2000, I worked as a collection agent for a MAJOR credit card company. Yes I was one of those people that would call you on Sunday morning, at 8:02 am and wake you up to inform you that your credit card payment was 63 days past due and you needed to pay up now or else!
As you can imagine my life was fun of joy and happiness, as I would be told by 30 clients an hour to go to _ or to get a real job!
I hated it!
Maybe not you personally, but many people in this country, at one time or another, have received such a call. Although being a collection agent is not all glitz and lights and fancy cars like you may think it is, it is a REAL job and those are REAL PEOPLE that you are talking to.
Now, the reason I tell you that story is to tell you this one…….
After my divorce I would get what felt like a million of these phone calls a day. It was paralyzing! I had always loved to get phone calls because that ment that I had a friend calling to talk or a client that wished to have an update or my assistance. Now it was a joy when my phone got shut off for none payment.
When I did get the money together to get my phone back on, I dreaded hearing the phone ring even more. Then I remembered something that n old friend had said to me that got me the job at the credit card company all those years ago….
“You get a lot more bees with honey then vinegar.” 
You see I sucked my first few months as a collect agent. I hated calling these low lives that would avoid their financial responsibilities and tell me that they couldn’t make their $30 past due payment because they didn’t have a job and didn’t have even the money to pay for electricity in their home. Problem was I have good ears and could hear “Wheel of Fortune” in the back round and I was talking to them on their cell phone because when I called the house phone they had it go to voicemail!
After my friend had told me this phrase she explained that if I ever wanted a promotion with the company that I would have to learn to be on the good side of people and get to know them.
“People want to know you care, and right now you are the bad guy. They can tell that all you want is their money for something they don’t remember buying.”
My friend coached me a little more on building a relastionship with my clients and the results where nothing short of AMAZING!
After recalling that lesson, I began to pick up my phone again. Where once I was mean and hateful to those people that were doing their job by calling me and attempting to collect, now I was being HONEST about where I was in life and doing what I could to make arrangements to pay for my financial responsibilities.
Two things happened:
- I found that the people I was talking to on the other line didn’t yell or get belligerent if I didn’t, and
- I began to have a different mindset of, “I can do this”.
My friends it has been over a decade since I received that lesson, and I am soo grateful I did.
If you are gong through a rough time or know someone that is, please share with them the wonderful news that it doesn’t have to stay this way.
Here I have listed some fantastic resources that can assist you in moving forward from debt and changing your mindset about where you are.
My favorite success coach!
Fantastic product that have helped tens of thousands to be released from debt!
A FREE PDF of The Richest Man in Babylon. This classic book is a fantastic place to start if you have never read it.
Facebook: War On Debt Club: USA
This is my page about War on Debt and all things that can assist with getting out of debt and growing your financial kingdom. Come on over and “Like” the page!
As always, I love to hear from you. Please share your thoughts and here or on my Facebook page
To your Success,
Jc
*Just so you know, I don’t receive any monetary compensation for referring you to these links. I do however receive the joy in my heart of knowing that if you follow directions and venture forth to those pages, you will start your journey to a life full of abundance and joy. (but only if you follow directions)
